Most people think that Starbucks is a total ripoff, and they might not be wrong. The coffee retailer is now being sued for under filling customer's lattes, and they were filed by two Californian residents who claim Starbucks is guilty of 'negligent misrepresentation and fraud.'
The suit claims that Starbucks Lattes are 25% underfilled.
"By underfilling its lattes, thereby shortchanging its customers, Starbucks has saved countless millions of dollars in the cost of goods sold and was unjustly enriched by taking payment for more product than it delivers." - The complaint states.
The suit also claims that Starbucks' recipe was designed to save on the cost of milk.
For example, the serving cup used for Grande beverages holds exactly 16 fluid ounces, when completely full. However, Starbucks’ standardized recipe for its Grande Latte calls to fill the serving cup up to “1/4 inch below cup rim.” Thus, when used in conjunction with its standardized recipes, Starbucks’ serving cups do not permit 12 ounce, 16 ounce, and 20 ounce Lattes.
Is this happening everywhere around the world too?
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