Read This If Your New Dell Computer Smells Like Cat Piss
Nov 14, 2013 22:36
Remember when the Dell Latitude 6430u was named an “editor’s choice” by PC Magazine? But what they didn't mention in the review was how the new computers ended up smelling like cat pee.
The issue first came to light on the Dell community forum back in June. Dozens of posters soon began sharing their own stories, and the Dell team appears to be taking these allegations very seriously.
We really appreciate everyone’s patience as we work thru this issue. The problem has been resolved and the past few weeks I have been waiting on engineering to release detailed information on a root cause and resolution. We are currently waiting on final engineering failure analysis for a definitive root cause which is expected to come any day now. Once we have this, we can make an official comment. In the meantime, I’ll provide a few details of what we do know.
The smell was related to a manufacturing process that has now been changed
The smell is not in any way related to biological contamination
The smell is not at all health hazard
If you order an E6430u now, it will not have the issue
As soon as we have final engineering failure analysis, more information will be posted on how to immediately resolve the issue. We hope to have the information this week so please keep watching this thread.
In summary, while your computer might smell like urine, at least it's good to know that it's not actually urine. Here's hoping this is the last we hear of gadgets smelling funky.
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