Having Trouble with Yahoo's New Mail Redesign? You're Not Alone
Oct 15, 2013 20:25
Yahoo Mail got an extensive makeover last week - in that it decided to look just like Gmail. But still, there's some bugs under the hood. According to folks on Yahoo's bug reporting board, they aren't too happy about it.
ZDNet reports that some users are seeing addresses disappear from contacts list or sent messages being deleted from folders.
The Print button is nowhere to be found, and the removal of Mail Tabs and sort by sender or subject options.
Update: A Yahoo spokesperson reached out with some helpful information. For the contacts list:
[W]e're freeing up usernames that were inactive for at least 12 months. As part of this recycling process, if an inactive account is listed within a Yahoo address book, it is automatically removed when the account is recycled. This is so that we can ensure that email is sent to the intended recipient. Any other information such as phone numbers, mailing addresses, or alternate email addresses within the contact remains. If a user believes their Yahoo Contacts were removed in error, we encourage them to review this help article about restoring missing contacts for more information
As for the other features that seem to have disappeared:
- "Delete" is now a quick action that appears on hover (as a trash can) that is available per message or per conversation. - "Sort by sender" is also now available as a quick action that appears on hover (as a magnifying glass) and is available on a per message basis. It is a fast and easy way to search by sender. - New emails are now highlighted with a color ball to the left. You can toggle the read/unread status by clicking on that ball. It is more efficient than before.
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