Being one of the world's most publicly traded companies, Apple would do anything to keep its users and buyers happy, even if it means keeping some secrets. Why is this? Because at the end of the day, Apple is a big corporation whose main aim is to make profits.
Apple products are known for their sleek and simple designs. It also invests heavily in customer service to ensure users have a great experience.
Here are five secrets that Apple doesn't want you to know. So, start reading and become an expert on your Apple device right now!
Apple’s Return Policy
Apple has a very friendly return policy. If you are unsatisfied with your purchase, you can return the product within 14 days and receive a full refund. Apple also offers a one-year warranty on all of its products. If something goes wrong with your product, you can take it to an Apple store for repair.
You can request a replacement if your Mac trade in doesn't meet your needs or has been faulty since the day you bought it, and you're still within the 14-day return period. The best part is that the company no longer charges a restocking fee on returned items. As a result, you can return your Mac for any reason and still receive a full refund.
AppleCare isn't required until the end of your first year of ownership
AppleCare is a warranty plan offered by Apple that gives MacBook and iPhone owners access to certain benefits, like repairs and replacements, for a set fee. AppleCare can be purchased at the time of purchase or within the first year of ownership. While it might be tempting to purchase AppleCare as soon as you buy your new MacBook or iPhone, there's no need to do so until the end of your first year of ownership.
Here's why: most major Apple malfunctions will happen in the first year. If something goes wrong with your device during that time, you're covered by the standard warranty that comes with your product. However, after the first year, that warranty expires, and you'll have to pay for AppleCare if you want its benefits.
Apple compels you to buy more than you need
Apple is a company that many people love for a good reason. Their products are top quality and easily accessible. However, one downside to their design is that it's too easy to spend more money than you need to. For example, with the release of the new iPhone X, Apple has made it easier to buy a more expensive phone than you may need. The phone starts at $999, but your bill can quickly add up if you want all the bells and whistles. With features like face recognition and an edge-to-edge screen, some people may feel like they need to upgrade to the newest model to stay current. Apple has also removed the home button from the phone, meaning that users now have to learn how to use a new set of gestures to navigate their device.
Don't write off your old MacBook Pro as a total loss; throw it away when it starts to slow down and needs to be replaced. Instead of returning your Apple device in exchange for money, what if you could trade your MacBook for an iPad or an iPhone? Or maybe you want to trade in your iPhone for a new Macbook.
Some websites allow you to exchange your Apple products with someone else. All you need to do is find a website offering this service and create an account. Then you can browse the available Apple products and decide which is best for you.
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