In a just few months time, covid-19 have eliminated any doubt about the necessity of digital transformation in the business domain. In an era of social distancing and self-isolation, the meeting, interaction with patrons and employees must take in the digital platform virtually. 

This ongoing digital conversion is evident in all sectors and every company. Due to the unprecedented crisis, management has initiated and pushed digitalization of customer base, supply chain and internal operations by three to four times. Many companies had adopted digitalization as a temporary solution to meet the onslaught of the pandemic. But surprisingly, they found the tool has bought quick and effective results than they thought of. 

Many corporate expect the effect to be long lasting and preparing an investment plan to continue the process of digitalization. The initialization of digitalization has increased the professional role of technical people, acquisition of machinery, investment and number of customers. To remain competitive and relevant in the existing business model, new strategies and policies must be implemented. Digitalization is more of strategic importance, making the operations flowing seamlessly than a cost-effective tool. The crisis has opened doors to use advanced technology, innovation and experiment.

The digital mandate is not out of the blue; the crisis has given it a new impetus and sharp focus. Prior to the pandemic, the shift towards digitalization and servitization already started the Covid -19 have accelerated the process. The prominent tilt is witnessed more investment towards digitalization. The pandemic is a reality checks for businesses those reluctant to adopt information technology and now finding themselves in chaos. In an environment of economic slowdown, sluggish demand, and potential health threats to employees, these digital stragglers now jostling up to drift towards the paperless digital office. But unfortunately, fast and fanatic moves towards digitalization can cause more harm than good.

On the other side, business-like slot online that have developed and applied innovative, advanced technology are reaping the full benefit. They have more edges and advantages than the less agile peers. The covid-19 challenges have further stalled their growth and business irrespective of their current digital infrastructure. In the current business environment, companies more aligned to digital technology have a better chance of weather the storm and emerge stronger when the hail surpass. The digital laggards are having their lesson and coming with innovation to propel the business to break even. Organizations that have invested in digital capabilities are more armed for the post-Covid -19 future, an era very different from the pre-pandemic world. 

Organizations with adopted digital solutions are more powered to face the adversities and inch up in the competition. This will help them to grow faster. The main advantages of digitalization are automation and streamline operations, resulting in faster, effective management, supply chain, less wastage, and more focus on revenue generation. As their employees work remotely, they can leverage technology and tools to maximize productivity without compromising quality and company culture. In addition, digitalized organizations are more empowered to deal with increasing cyber threats. The automation enables these companies to identify the change in demand and emerging customer needs.