The main goal of your business is to increase its ROI and minimize the operational cost. The best way for you to do this is by implementing automated workflows. That is why custom workflow automation software is an invaluable tool for your business.

It will not only help cut down on the resources spent on manual and repetitive tasks and improve efficiency but also help reduce time. Many organizations are already taking advantage of the workflow automation tools. According to a 2020 global survey conducted by McKinsey & Co., 31% of businesses have already automated at least one business process.

If you are able to implement the workflow automation software correctly, you can save thousands of hours every year. Before you understand how it does that, let’s start by understanding what exactly is workflow automation software.

What is Workflow Automation?

Through workflow automation technology, you are able to automate all the manual tasks like data entry which are otherwise time-consuming. It is able to speed up everyday business tasks and minimize the possibility of errors. In simple terms, it is a product through which you can organize all the work that has to be done by your team. Apart from this, it also automates different workflow aspects such as updating task assignments, sending emails to clients, and creating reminders.

According to research done by CMO Council, businesses lose about $1 trillion every year because of mismanaged tasks. That is why it is crucial for businesses to save their time and money by implementing workflow automation software.

How Workflow Automation Software can help grow your business?

1. More time to focus on growth-oriented tasks

The most important benefit offered by workflow automation technology is the time it helps you save, especially if you have a small or medium-sized business. You can invest this time in high-value activities that help your business move up. It can also help maximize your employee’s time as they won’t have to deal with repetitive tasks.

2. Less money spent on operational costs

When you are manually managing your business processes, you are spending more money than required. This is because manual processing requires office supplies like paper and involves spending money and time on resolving common errors. Also, you will have to pay your employees more as they are putting in more hours to manually handle your business operations. If your workflows are automated, these costs will be saved. And when you save money, you have an opportunity to grow your business.

3. Have an effortless onboarding process

Handling the onboarding and approval process for your supplier through email and spreadsheets can slow things down and result in data inconsistency. If you don’t want to waste your time and resources and impede the growth of your business, you need workflow automation software that can bring vendors easily onboard. It can streamline and expedite supplier approvals and onboarding processes so that your business operations can be carried out easily.

4. Have a streamlined procurement process

Before the supplier gets the purchase order (PO), it usually has to go through multiple internal approvals. Needless to say, manual procurement processes are unreliable, outdated, and slow which makes your customers wait longer to order. This can push them to your competitors and ultimately hinder your growth. A workflow automation software will provide you with a platform for procuring services and goods quickly, increasing the efficiency and speed of your business, and avoiding inconsistency. Fast and accurate purchases mean that you won’t lose a customer to your competitors.

5. Eliminate errors to have a growth-focused environment

Errors can be an impediment to the growth of your business. They not only hinder progress and slow down the decision-making, but also require a lot of time and resources to fix. Through workflow automation software, you will be able to run your business in a way that is devoid of any errors. The software ensures data consistency, eliminates inaccuracies, and avoids miscommunication.

6. Quickly respond to customer complaints

Customers have a direct impact on the growth of your business and are, therefore, the livelihood of all businesses. If you don’t have customers, you don’t have anyone to sell to, which makes it extremely important to treat your customers with reverence. And an important part of this is handling customer feedback and complaints in the best possible way. You have to keep your customers satisfied in order to have more business. Dissatisfied customers might not only take their business to your competitors but even stop prospective customers from making a purchase. If you want to avoid this trouble, you will need workflow automation software. This way, you can automate the whole process and resolve customer complaints in the least amount of time possible. 

7. Transform your sales processing

If you want to retain your customers, you need to work on optimizing your sales processing. A enterprise workflow automation software will process orders quickly and deliver them to your customers in a timely fashion. It will also simplify the job of your salesperson. Without it, they will have to spend a lot of time on tedious tasks such as pre-qualifying leads, logging calls, drafting emails, and following up manually. Now, the reps can spend their time productivity by selling to qualified leads.

8. Using the cloud to improve your operations

Most workflow automation software works in the cloud; a network of online servers that allows you to perform different business processes on the internet. There are a lot of things that you can do through a cloud workflow automation system that won’t be possible in a manual system. This includes virtual management of documents so that you don’t have to bear the drawbacks and costs of paperwork. In some cloud-based services, you can even manage your business’ financials securely.

When you have workflow automation software for your business, you can make the job a lot easier for your employees allowing them to focus on productive tasks and improving your business. It is the perfect way for you to unlock the full potential of your business and stay ahead of your competition.