After receiving much public backlash after opening a bank account for charitable contributions, Crayon Pop canceled its plan and issued an official apology.

Chrome Entertainment, the group’s agency, recently announced that it will open an account for fans who want to continue giving gifts to the members. Instead of giving presents to the group, they suggested to donate money which will go toward a good cause. However, netizens were displeased by the fact that the agency is encouraging fans to pay cash.

In the end, Chrome Entertainment was led to retract its first announcement and apologized saying, “The reason for not accepting any more gifts is because people started to give expensive, designer brand gifts to the members, which made them feel burdened. Of course they were thankful, but they also felt sorry.”

The agency added, “We needed a solution because we couldn’t set that limit or ignore the love contained in the presents fans have been sending. We decided the method that would please everyone would be donations but the way we decided to do it, and choice of words were far from right. We’re sorry.”