The Advantages Of A Telephone System In A Small Business
Jun 12, 2018 20:04
Thankfully, in the UK, there are a number of telephone companies that you can contact when you wish to add a telephone system into your business. This allows the price to be more competitive and more affordable than it was before. Adding a sophisticated phone system is easier than you think and with the many advances in technology, your phone system does so much more for you than it did 10 years ago.
There are a number of advantages to installing a telephone system in a small business and we will explore some of them now.
You Appear Professional
Even if you opt for one of the basic small office telephone systems, you are still going to appear very professional in the eyes of your prospective new customers. There a number of voice messaging options that allow you to prepare the best greeting for your customers. When customers are choosing what department that they wish to speak to, you can play a number of popular songs in the background to put the customer at ease. Playing some music while the customer waits helps them to maintain their patience. The telephone system will allow customers to leave messages with the relevant department with a recorded voice message assuring them that you will call them back.
Many More Features
Phone systems nowadays offer so much more to the client and there are a number of extra services available to make doing business easier. There is caller ID, voice mail, call forwarding incase you are out in the field, conference calling and frequent number storage facilities where you can pull up a number quickly and even put it on quick dial. All of these features make businesses run smoothly all the while projecting that professional image, that you have worked so hard to achieve.
This allows you to see who or what department is calling outbound, how long they were on the call and who they were calling. You can use this system if you phone bills are unnecessarily high and it will give you an idea if the calls are business calls or personal calls. If it is the latter, then you can take the necessary steps to reduce your phone bill. If the former, it allows you to see if your staff are trying to get new business and if they are working towards their expected sales targets.
In a business setting, conference calling facilities are of great benefit to any company. Sometimes everyone cannot attend an important meeting as they are out on the road attending to important business deals. This doesn’t mean, however, that they have to miss the meeting as conference calling allows them to listen in on the meeting and participate as well. This will save you lots of money on airfares and travel expenses you would otherwise have had to spend to get them back to the office.
Installing a small office telephone system will definitely improve the way that you do business and it will project an air of professionalism as well. Look into getting a new telephone system today.
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